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Back in the day when business was more monocultural in many dimensions, and indeed today in more monocultural societies, “culture” was implicit and did not need explicitly defining. However in the modern, ever-more globalised, ever-more multicultural world binding together a group of people, possibly in different countries into one coherent entity is an ever-increasing challenge.

Keith Smith is a serial Founder who created a Fintech first in 1992 (this sounds like the earliest the LFP has ever heard about…), followed by four businesses in other industries until returning to Fintech co-founding Payability.

Keith thus has considerable experience of what works and what does not and a long track record in experimenting and finding ways to bind people together both within a company and at the same time “being able to think like your clients do”.

Naturally the challenge of corporate culture has only increased with governments reactions to covid – onboarding people into a culture for example being far more of a challenge when people don’t meet in the flesh.

Topics discussed include: Continue reading →